Verifying Official Support & Domain Authenticity
Spoofed support accounts on social messaging platforms frequently impersonate help desks and ask users to share one-time verification codes or wallet recovery phrases. Authentic platform support operates exclusively through the built-in 24/7 Live Chat widget and [email protected]. No legitimate engineer or SumSub reviewer will ever ask for your password, TOTP secret seed, or remote screen-sharing access.
Before entering login details after clicking a bookmark, confirm smooth TLS 1.3 negotiation as outlined in our Canadian sign-in diagnostic guide and check regional DNS integrity on our 10-province ISP routing page.